Draft a Submission Summary and an Appetite Memo for the UW Workbench
The Acme Warehousing triage memo from Lesson 4 produced the per-building appetite map, the three habitational-frame exception decisions, the treaty-cession recommendations, and the §4 reason-code memo. The next two artifacts in the UW desk workflow - the one-page UW submission summary in the carrier's template, and the appetite memo recommending bind/refer/decline/quote-with-restriction - consume the triage's structured fields and produce the documents that land in front of the chief underwriting officer, the reinsurance team, and the carrier's policy administration system. The submission summary is what populates Federato's RiskOps workbench with COPE attributes per location, BI exposure rollups, contingent BI flags, natural-cat aggregation flags, and account-level exposure profile. The appetite memo is the one-page recommendation document with overall disposition, supporting facts, treaty-cession analysis, reason codes for any restrictions, missing-info status, and producer outreach plan. By the end, you can take any 47-building (or 4-building or 247-building) commercial property submission and produce both artifacts in the carrier's template with §4 reason-chain discipline intact.
The Submission Summary Prompt and the Federato RiskOps Template
Federato's RiskOps workbench expects a one-page submission summary in a specific layout: header (account identification + line + effective date + producer), account profile (named insured + FEIN + NAICS + industry + revenue + employee count), exposure profile (per-LOB attribute rollups), per-location attributes (for property: COPE + protection + cat exposure; for GL: per-class exposure; for auto: fleet schedule; for WC: per-class payroll), 5-year loss summary (frequency + severity + cause-of-loss distribution), appetite-match summary (overall + per-location), treaty constraints, missing-info status, recommendation. The summary is the single artifact the CUO reads before approving a bind decision; quality determines decision quality.
System message (commercial-property-specific). "You are a licensed P&C underwriter producing a one-page submission summary for the Federato RiskOps workbench. NAIC Model Bulletin §4 reason-chain discipline applies. Cite forms and codes only when source carries them. Do not paraphrase named-insured address. Do not compute TIV totals - quote from SOV. Do not fabricate BI exposure beyond source data. Do not invent loss-cause categorizations beyond the loss-run source. COPE attributes (Construction, Occupancy, Protection, Exposure) must trace to ACORD 140 and the COPE narrative; if the source is incomplete, mark [verify from producer]. Contingent BI flags require explicit source confirmation (supplier dependency, customer concentration, key-supplier loss-prevention)."
User message (excerpt). "Produce the one-page UW submission summary for the Acme Warehousing Inc. account in the Federato RiskOps template. Context: triage memo from Lesson 4 (12 sections); ACORD 125 + 140 + SOV + COPE narrative; 5-year loss run; FEMA NRI + EagleView retrieval; appetite guide v2026-04; treaty schedule; chief underwriting officer review at 11:00 a.m. Artifact: one-page summary covering (1) header - account, line (commercial property), effective date 2026-07-01, producer Roper-Smith; (2) account profile - named insured Acme Warehousing Inc., FEIN, NAICS 493110, industry (warehousing), revenue [from ACORD 125 if present, otherwise verify with producer], employee count [verify with producer if not in source]; (3) exposure profile - $182M TIV across 47 locations, $24M BI exposure rollup, contingent BI flags ([verify from producer] - Acme's supplier-concentration and customer-concentration not in source); (4) per-location attributes - COPE summary by location with class distribution, protection-class distribution, sprinkler/alarm coverage, cat exposure by FEMA NRI tier; (5) 5-year loss summary - six losses cited by date + cause + amount; frequency 1.2/year; severity range $14K-$142K; cause distribution two fire + four wind; (6) appetite-match summary - 44 standard + 3 exception (Buildings 14, 27, 41) per triage memo; (7) treaty constraints - $25M facultative threshold, three over with $31.4M total facultative recommended; (8) cat-aggregate impact - 78.8% post-bind from 78%; (9) missing-info status - 15 EagleView gaps + Building 27 roof inspection + Building 41 prior-loss closure; (10) recommendation - refer with conditional quote-with-restriction on 3 + facultative cession on 3 + producer outreach scheduled. Constraint: do not fabricate BI exposure beyond source; mark [verify from producer] on missing items; cite all forms by exact edition where source provides; preserve §4 reason-chain references. Format: one-page Federato layout with 10 sections, length 600-900 words, dense bullets and tables."
The COPE Attribute Rollup by Location
COPE (Construction, Occupancy, Protection, Exposure) is the property underwriter's per-location summary framework. The submission summary section produces a structured rollup against the 47 locations.
Construction distribution. ISO class 1 (frame): 3 locations (Buildings 14, 27, 41 - the appetite exceptions). Class 2 (joisted masonry): 8 locations. Class 3 (non-combustible): 12 locations. Class 4 (masonry non-combustible): 9 locations. Class 5 (modified fire-resistive): 12 locations. Class 6 (fire-resistive): 3 locations (Carrollton, Mesquite, Grand Prairie - the three over $25M). Each class carries TIV rollup quoted from SOV.
Occupancy distribution. 41 commercial warehouse occupancies (matching Acme's NAICS 493110 General Warehousing and Storage primary business); 3 residential-rental (the appetite exceptions); 3 office (administrative locations within the 47); count consistent with ACORD 140.
Protection distribution. Sprinklered Y: 41 locations. Sprinklered N: 6 locations (including Building 41 and 5 of the class-2 joisted masonry locations). Central station alarm Y: 44 locations. Protection class 1-3: 19 locations. Class 4-6: 24 locations. Class 7-9: 4 locations. Distance-to-hydrant under 300 ft: 38 locations; 300-500 ft: 7; over 500 ft: 2.
Exposure by FEMA NRI tier. FEMA NRI risk index distribution: low (0-50): 22 locations; relatively moderate (50-75): 18 locations; relatively high (75-90): 5 locations; very high (90+): 2 locations. The three highest-risk locations are flagged in the cat-aggregate analysis with their respective wind PML contributions.
Business Interruption and Contingent BI Flagging
BI exposure on a commercial-property account is the second-leverage exposure surface after building values. The submission summary rolls up BI exposure and surfaces contingent BI flags that require producer follow-up.
BI exposure rollup. $24M aggregate BI per SOV across 47 locations; average $510K per location. Three over $1M BI exposure (Carrollton $2.4M, Mesquite $3.2M, Grand Prairie $5.8M). Indemnity period default 12 months per ACORD 140; producer flagged 18-month extended indemnity period on Grand Prairie due to the location's specialty-equipment requirements.
Contingent BI flags - [verify from producer]. Contingent BI exposure arises when supplier or customer concentration creates dependency loss exposure that triggers BI coverage even without direct property damage to Acme's locations. The submission summary marks four contingent-BI questions for producer follow-up: (1) supplier concentration - does Acme depend on a single or small number of suppliers for warehouse inputs? (2) customer concentration - does Acme's distribution business have 25%+ revenue from a single customer? (3) key-supplier loss-prevention - has Acme audited supplier risk-management posture? (4) attraction-property exposure - does any Acme location depend on a nearby anchor business for foot-traffic-driven revenue? None are in the source ACORD 125 / 140 / SOV / COPE narrative; all four require producer follow-up before binding.
The contingent-BI surface is regulatory-defensibility infrastructure. A carrier binding without contingent-BI assessment that later faces a contingent-BI claim creates coverage-dispute exposure and §4.4 documentation gap. The submission summary's [verify from producer] flag converts the contingent-BI question from invisible to actionable; the producer outreach captures the response; the appetite memo's missing-info section closes the loop before bind.
The Natural-Cat Aggregation Flags
The submission summary's natural-cat aggregation flags surface the account's contribution to portfolio-level cat-aggregate consumption. For the Acme account, the dominant cat peril is convective storm (hail + wind + tornado) across the DFW Metroplex.
Wind PML by location. Modeled wind PML per location from Verisk AIR / RMS / KCC cat-model output: average 1.2% of TIV at 250-year return period; total account 250-year wind PML $2.18M. The three highest-PML locations are Grand Prairie ($580K wind PML at 250-year), Mesquite ($382K), Carrollton ($317K). Account 250-year wind PML / total TIV = 1.20%, in line with portfolio average for DFW commercial property.
Hail PML by location. Modeled hail PML aggregating to $1.7M at 250-year return period; primary hail exposure on roof-covered surfaces of Buildings 27 (older roof), 41 (22-year roof), and the class-2 joisted masonry cohort.
Tornado PML by location. Lower-frequency, higher-severity exposure; modeled at $880K aggregate at 250-year return.
Aggregation flag. Account's 250-year wind PML contribution adds 0.8 points to the carrier's 78% consumed cat aggregate, projecting 78.8% post-bind - within 85% tolerance but flagged for CUO portfolio-review. Hail and tornado aggregation surface separately for portfolio-management dashboard; account remains within all peril-specific tolerances.
The Appetite Memo Template and the One-Page Output
The appetite memo is a separate artifact from the submission summary, consumed by the chief underwriting officer at decision time. The memo is one page (350-500 words) with structured sections: overall recommendation, supporting facts, treaty-cession analysis, reason codes, missing-info status, producer outreach plan, sign-off block.
Appetite memo prompt (excerpt). "Produce the one-page appetite memo for the Acme Warehousing renewal account, addressed to the chief underwriting officer. Context: triage memo + submission summary (both attached). Artifact: one-page appetite memo with (1) overall recommendation - refer with conditional quote-with-restriction; (2) supporting facts - account profile, exposure rollup, key risk attributes; (3) treaty-cession analysis - $31.4M facultative across three over-$25M locations; (4) reason codes - Buildings 14, 27, 41 appetite-exception analysis with §4 proxy assessment; (5) missing-info status - 15 + 2 specifics; (6) producer outreach plan - script attached, Friday bind target; (7) sign-off block for CUO approval. Format: 350-500 words, one page, dense and decisive."
Output template.
"TO: Chief Underwriting Officer / FROM: [UW name] / DATE: 2026-05-28 / RE: Acme Warehousing Inc. renewal - appetite recommendation
RECOMMENDATION: Refer with conditional quote-with-restriction on Buildings 14, 27, 41; facultative cession on three locations above $25M; bind target Friday 2026-05-31 conditional on producer responses to missing-info request.
ACCOUNT: Acme Warehousing Inc., 47 locations DFW Metroplex, $182M TIV, $24M BI rollup, primary occupancy commercial warehousing (NAICS 493110), 5-year loss frequency 1.2/year with severity $14K-$142K.
APPETITE: 44 locations standard appetite class 2-6 sprinklered commercial. 3 locations on habitational frame appetite exception (non-Tier 1 wind). Building 14 fits exception envelope - quote-with-restriction terms drafted. Building 27 conditional on roof inspection. Building 41 multiple negatives (22-year roof + unsprinklered + prior wind loss) - aggressive-restriction terms.
TREATY-CESSION: $31.4M facultative across Carrollton ($1.4M), Mesquite ($6.8M), Grand Prairie ($23.2M with surplus-treaty layer). Reinsurance team coordination on Grand Prairie scheduled.
CAT AGGREGATE: 0.8 points contribution; 78.8% post-bind from 78%; within 85% tolerance; flagged for portfolio review.
§4 REASON CODES: Per Buildings 14, 27, 41 with TDI Bulletin B-2024-3 protected-class proxy framework applied; no proxy identified per bias-test exhibit 2026-Q1.
MISSING INFO: 15 EagleView gaps + Building 27 roof + Building 41 prior-loss closure; producer outreach scheduled 9:30 a.m. with 7-business-day response deadline.
PRODUCER: Roper-Smith Insurance Brokers. Outreach script attached.
CUO SIGN-OFF: ___________ / DATE: ___________"
The CUO Decision and the Downstream Handoffs
The CUO reads the appetite memo and signs the recommendation, modifies it, or refers further. The appetite memo is the decision document; the submission summary is the supporting analysis; the triage memo is the per-building work product. All three flow into Federato as a coherent submission record.
If CUO approves: the recommendation flows to bind queue; the three facultative-cession recommendations route to reinsurance team; the producer outreach fires; the missing-info request lands in broker queue; quote-with-restriction terms draft into policy-issuance pre-flight.
If CUO modifies: the modification flows back through the appetite memo with version control; revised reason codes update; producer outreach reflects the modification; §4.4 documentation captures the CUO override and reason.
If CUO refers further: the account routes to portfolio-management committee (typically for material cat-aggregate or material reinsurance-treaty-utilization questions); the appetite memo becomes the committee's discussion document; decision logged with §4 reason chain.
Why the Two Artifacts Are Separate But Paired
Submission summary and appetite memo could in principle be one artifact. They are separate because they serve different readers and different decision moments. The submission summary feeds Federato as data - it populates the workbench, the per-location workflow, the reinsurance queue, the portfolio dashboard. The appetite memo is a decision document - it lives on the CUO's desk for sign-off, captures the recommendation in dense decisive language, and serves as the §4.4 documentation anchor for the bind decision.
Separation produces accountability. The underwriter signs the submission summary (data assertion); the CUO signs the appetite memo (decision authority); both layers carry §4 reason-chain references. If a §4 examiner asks "who decided to quote-with-restriction on Building 41 and why?" - the appetite memo answers; if the examiner asks "what variables drove the protected-class proxy assessment?" - the submission summary's per-location analysis traces the variables; if the examiner asks "what AI signals contributed to the decision?" - the triage memo's Cytora score + reason chain provides the trace. Three artifacts, three accountabilities, one §4 audit trail.
Key Takeaways
- Submission summary and appetite memo consume the Lesson 4 triage memo's structured fields and produce the documents that land in front of the CUO, reinsurance team, and PAS. Summary populates Federato RiskOps workbench; memo is the one-page decision document for CUO sign-off.
- The Federato submission summary has 10 sections. Header, account profile, exposure profile (with BI rollup + contingent BI flags), per-location COPE attributes, 5-year loss summary, appetite-match summary, treaty constraints, cat-aggregate impact, missing-info status, recommendation. 600-900 words; dense bullets and tables.
- COPE rollups by location capture Construction, Occupancy, Protection, Exposure distributions. Acme: class 1 (3 locations - the exceptions), class 2 (8), class 3 (12), class 4 (9), class 5 (12), class 6 (3 - the over-$25M); 41 warehouse + 3 residential + 3 office occupancies; 41 sprinklered, 44 alarmed.
- BI exposure rollup surfaces aggregate BI and per-location distribution. $24M aggregate, average $510K per location, three over $1M. Contingent BI flags require producer follow-up - supplier concentration, customer concentration, key-supplier LP, attraction-property exposure.
- Natural-cat aggregation flags surface wind/hail/tornado PML by location. Acme 250-year wind PML $2.18M aggregate; hail $1.7M; tornado $880K. Account contributes 0.8 points to 78% consumed cat aggregate.
- The appetite memo is one page (350-500 words) with seven sections. Overall recommendation, supporting facts, treaty-cession analysis, reason codes, missing-info status, producer outreach plan, CUO sign-off block.
- CUO decision flows downstream into Federato. Approve → bind queue + reinsurance + producer outreach + quote-with-restriction. Modify → version-controlled revision + §4.4 documentation. Refer further → portfolio-management committee.
- Separation produces accountability. Underwriter signs submission summary (data assertion); CUO signs appetite memo (decision authority); triage memo carries per-building work product. Three artifacts, three accountabilities, one §4 audit trail.
- Contingent-BI assessment is regulatory-defensibility infrastructure, not service nicety. Binding without contingent-BI assessment that later faces a contingent-BI claim creates coverage-dispute exposure and §4.4 documentation gap; the [verify from producer] flag converts the question from invisible to actionable.
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