171
learners
19
lessons
100-150 hours
duration
Lifetime
access
FREE
price
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Assessing Agency AI Readiness
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Avoiding Metrics That Erode Trust
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Building a Human-Services AI Roadmap
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Building AI Champions and Reducing Burnout
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Building the Case to Leadership and the Public
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Earning Caseworker and Advocate Trust
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Evaluating Human-Services AI Vendors
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Incident Response for AI-Related Case Problems
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Oversight and Audit Readiness
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PoC Design with an Equity Gate
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Prioritizing: Documentation, Eligibility, Screening, Navigation
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Privacy, Security, and Vendor Due Diligence
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Protecting Due Process with AI in the Loop
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Reporting to Leadership and the Public
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Standing Up a Human-Services AI Governance Board
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Standing Up an Equity-Auditing Program
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Standing Up Human-Services AI Governance
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Success Metrics for Human-Services AI
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Training Across Units
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course provider
about this course
The vendor-neutral, equity-first AI certification for the people who carry the cases: child-welfare caseworkers and CPS investigators, benefits-eligibility workers, case managers, school and medical social workers, and program supervisors and directors. 91 lessons, 5 levels, from 'AI-Aware Human-Services Professional' to 'AI Human-Services Transformer.' Every lesson solves a real, expensive, applied human-services problem and holds the line that AI informs while humans decide.
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The Strategic certificate
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